Sound System Upgrades for NY’s Second-Largest Outdoor Shopping Mall

Bringing vibrancy, clarity, and an all-new immersive audio experience to one of Long Island's premier shopping destinations was not a light nor easy thing to be tasked with. But if anyone was up to the job, it was WiredUP. When Tanger Outlets of Deer Park decided it was time to level up their outdoor and common-area audio experience, they turned to us for help. The goal: create a wide-area distributed audio system that could support many zones. Inside, outside, transitional areas — deliver a high-quality experience for ambient music, announcements, and events, and operate reliably with professional control and monitoring. We saw an opportunity to deliver something far beyond a typical background music setup.

We began by mapping out the physical layout of the property, identifying all of the zones. Outdoor plazas, walkways, seating areas, and indoor common spaces. The obvious answer was a distributed architecture, meaning multiple zones throughout the site, each individually controllable, yet tied into a single unified system. What emerged from that design process was an 18-zone audio system spanning the entire property, driven by a Q-SYS DSP platform — one of the most capable and reliable systems in commercial AV.

The final installation comprised 156 speakers across 18 independently controlled audio zones. Every speaker placement was engineered for coverage, not just proximity, accounting for walking paths, ambient noise sources, and the acoustic challenges of an open-air retail environment. The Q-SYS Core-110f-V2 sits at the heart of the system, handling all signal processing, routing, and zone management from a single centralized platform.

Q-SYS was the right choice for this project for several reasons. Its network-based architecture eliminated the need for excessive point-to-point wiring across a property of this scale. Its DSP capabilities allowed our engineers to tune each zone individually, compensating for wind, traffic, crowd noise, and open-air reflections that would otherwise compromise audio quality. And UCI Controllers gave Tanger management a clean, intuitive custom-made dashboard to adjust levels, schedule content, and monitor system health across all 18 zones simultaneously — without ever needing a technician on site.

Tanger Outlets of Deer Park now operates one of the most sophisticated distributed audio environments of any outdoor retail property in the United States — 156 speakers, 18 zones, centralized control, and the ability to deliver consistent, high-quality audio across every corner of the property regardless of conditions. Management has full control from a single interface. Our team has remote access for monitoring and service. The system is built to scale short and long term.

This project is a benchmark for what commercial AV integration looks like when it's done right — engineered from the ground up for the space, the operator, and the long term.

• 156 SPEAKERS

  Using a mix of in-ground, on wall, and in-ceiling loudspeakers, WiredUP created an immersive audio experience throughout the property.

• 18 ZONES

  We broke down each zone of the property with its own volume control and source selection, making it easy for different events to happen in the park at the same time, without clashing audio signals.

• 17,000FT OF WIRE

  Sustainability is the name of our game. WiredUP utilized fully renewable cabling and material during the Tanger Outlets installation, while completing the job with an impressive 17,000FT of copper wire, including speaker wire, network wire, and more. That’s over 3 miles of cable!

• UNLIMITED SOURCES

  We say unlimited sources because the possibilities with this system are endless. With 10 sources currently on the system, the possibility of adding more via Dante, AES, Milan or Analog is infinitely possible.

• UNIFIED Q-SYS CONTROL

  The entire control system, soup to nuts, wears a Q-Sys logo. That means a unified, seamless control platform of all things audio — expandable to lighting, video, and so much more.

The Deer Park Tanger Outlets mall draws approximately 5.8 million visitors annually. As a premier open-air shopping, dining, and entertainment center, it serves as a major retail hub on Long Island, with a trade area population of 1.7 million people.

Our Audio and Control system has led the customer journey for over a year now, and the feedback is resoundingly positive.